Refunds

Store items are digital perks delivered to a Minecraft name. Because delivery is immediate (or shortly after payment clears), all sales are final once the purchase is applied in-game. This policy is operated by Null.Team staff for the community store (not a separate corporate refund desk).

We will help when

• You paid but nothing arrived — message staff with your PayPal receipt and the exact name used at checkout.
• You typo’d the name and the order has not been fulfilled yet — we can often redirect it.
• PayPal shows a successful payment but our store never marked it paid — we will fix fulfillment, not leave you hanging.

We generally do not refund

• Buyer’s remorse after ranks or packs are on the account
• Bans or punishments after purchase
• Wrong package chosen when the correct name received the item
• Rank upgrades that replace remaining lower-rank days (you confirm that at checkout)

Chargebacks

Open a ticket with staff before disputing with PayPal. Friendly fraud / chargebacks after delivery may result in removal of paid perks and a store ban.

Contact

Join Discord, then message staff with receipt + in-game name.